Are you looking for the next steps to shine professionally in a multicultural environment with circular economy present in your everyday work?

Get ready to work in an innovative textile service business named as one of the most interesting companies in the circular economy, with a turnover of 450 million. With a 175-year-long history (not retiring anytime soon!) of caring for our people and customers, we are ready to expand our Lindström family.

Currently we, a Finnish family-owned company awarded with the Family Business of the year 2021 in Finland, have over 4,700 inspiring people in 23 countries around Europe and Asia.

Now is your chance to become part of the journey of helping our customers to grow more in a sustainable way.

We are looking for Customer Service Representative to strengthen our amazing customer service team in Türkiye

The ideal candidate will be responsible for taking caring of existing and new customers as well as with the additional sales to the existing customers

Responsibilities

To handle the customer service and take care of the customer and their requests as well as performing in accordance with Lindström values and operational instructions by

• Entering customer data into the data base and updating customer information
• Handling customer telephone calls & customer feedback and making required activities
• Actively preventing terminations of contracts and reduce of purchased services
• Follow up of first delivery to new customer
• Handling the invoicing process to customers

Qualifications

• Bachelor degree
• Min 2 years of experience in customer service departments
• Strong interpersonal skills
• Data interpretation and Analytical skills
• Advance level MS office knowledge
• Advanced level English

As part of our Lindström family we value if you are:

A team player with positive can-do mindset. You enjoy learning new things and you believe that changes are opportunities to develop and grow.

In return you will get the opportunity to develop in dynamic and growing Turkey organization. We offer our employees flexible working hours and remote work possibilities.

We offer you an interesting position with a unique and value-driven organization witha strong culture of caring. At Lindström, you can feel appreciated as who you are and we encourage you to develop yourself, to grow also professionally. In everything we dowe want to live our purpose: we care for people and our planet by inspiring people to shine and businesses to grow in a sustainable way.