Head Sommelier

Maxx Royal Resorts

Etstur, one of Turkey's leading brands in the travel and tourism sector, stands out with over 30 years of experience, its innovative and visionary structure, and its numerous pioneering achievements. The company also hosts several brands under the Ets Group umbrella. Since its establishment, the company has rapidly grown and strengthened its innovative identity, providing an exceptional accommodation experience to its guests through its three different concepts, Voyage Hotels and Maxx Royal Resorts located in Belek, Kemer, and Bodrum.

Maxx Royal Bodrum Resort, which is known for its wide vision and always open to development; is looking for ''HEAD SOMMELIER'' who has the following qualifications.

Features That The Candidate Should Have:

• Requires a minimum of C1 level of English and willing to learn or understand basic-technical Turkish language. Knowledge of Russian language is a huge advantage.
• Experience:  Extensive experience in fine dining or luxury hospitality, typically 3+ years, with significant experience as a Sommelier.
• Certifications: Professional certifications such as the Court of Master Sommeliers, Wine and Spirit Education Trust (WSET), or similar credentials.
• Wine Knowledge: In-depth knowledge of wines, including regions, varietals, and production methods.
• Tasting Skills: Strong ability to evaluate and describe wines, including aromas, flavors, and overall quality.
• Sales Skills: Strong sales abilities to promote wine selections and upsell effectively.
• Attention to Detail: Meticulous attention to detail in wine service and inventory management.
• Organizational Skills: Ability to manage wine inventory, including ordering and storage.
• Ensures that all staff working in the sommelier operation are well aware of the companies, beverage control procedures and have acknowledged them by signing the appropriate acknowledgement letters.
• Timely handling and resolving of guest complaints regarding the sommelier team, assists guests who have complaints that affect any other departments
• Work close and efficiently with the Restaurant Manager to anticipate and communicate any guest’s remarks in regards the beverage service in the restaurant
• Attends and shares any service-related issue on the restaurant management meeting to ensure prompt follow up on guests’ comments.
• Supervises and is responsible for the adherence to the drinking age.
• Must be knowledgeable with entire wine operation and wine events – scheduling, requisition, inventory, spoilage/breakage, inter-bar transfers, left over wines, wine packages
• Supervises daily sommelier meetings
• Generates new ideas and methods to increase wine revenues and improve wine service
• Responsible for controlling beverage, equipment and labor cost in his / her area conforming to the Corporate Office Guidelines and Budget

Preferred Qualifications And Skills

• Passion for Wine: Genuine enthusiasm for wine and a commitment to continuous learning.
• Team Collaboration: Ability to work well with kitchen and front-of-house staff to create a cohesive dining experience.
• Cultural Awareness: Understanding of global wine trends and cultural nuances in wine appreciation.
• Facilitate repeat business through guest satisfaction. Drive Loyalty.
• Identify areas of improvements and addition business opportunities and discuss with the Head Sommelier.