Community Manager

Randstad Türkiye

A Community Manager plays a crucial role in building and maintaining a positive relationship between an organization and its community. They are responsible for managing communications, engaging with community members, and representing the organization in a positive light.

• Bachelor's degree in communications, marketing, business, or related field
• Proven experience in community management, social media management, or related roles
• Excellent written and verbal communication skills
• Strong interpersonal and relationship-building skills
• Proficiency in social media platforms and community management tools
• Ability to analyze data and draw insights to improve community engagement
• Strong organizational and time management skills
• Ability to work independently and as part of a team

• Develop and implement community engagement strategies to foster a positive and active community
• Manage social media channels and online forums to interact with community members and address their inquiries
• Create and curate engaging content to share with the community
• Monitor community feedback and sentiment, and provide insights to internal teams for continuous improvement
• Organize and promote community events, both online and offline, to strengthen community bonds
• Collaborate with marketing and PR teams to ensure consistent messaging and branding across all community touchpoints
• Track and report on key community metrics and KPIs to measure the success of community initiatives
• Stay up-to-date with industry trends and best practices in community management
• Represent the organization at public events and act as a spokesperson for the community