Account Executive

FedEx Express Turkey Taşımacılık ve Ticaret Limited Şirketi

We are now looking for a "Account Executive" to be a member of our Field Sales Team in Turkey.

Applies specialist knowledge in performing and reviewing specific processes and procedures within and across departments, to support achievement of divisional and corporate goals. Participates/leads in the design, development and implementation of processes within area of expertise.

Key responsibilities:

• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local, regional and / or global systems,
• Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate.
• May act as the focal point for specific types of resolutions within the department and across other teams.
• Uses appropriate communication methods to understand and share information with customers, team members and other departments.
• Validates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation.
• Ensures on-going compliance with defined Company processes and procedures, relevant legislation and external regulations, and predefined agreements.
• Works closely with team and key stakeholders to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve escalated issues as required.

Qualifications:

• Bachelors degree from relevant departments,
• At least 1-2 years of professional field sales experience in a multinational sales environment,
• Organisational awareness (structure and products & services),
• Good communication capability both with internal and external stakeholders,
• Preferably have customer- result - quality focus,  judgement & decision making skills, negotiation skills, networking skills, team working skills,
• Good command of written and spoken English,
• Residing in Adana - Mersin - Hatay, (preferably Mersin first)
• Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills

Presentation Skills;Influencing & Persuasion Skills;Negotiation Skills;Written & Verbal Communication Skills;Networking Skills;

English”